Consulmed in 596 West 750 South #300

Customer Reviews about Consulmed:

• ★ ★ ☆ ☆ ☆
  Their customer service is so unprofessional - the worst I've dealt with in a long time. Every time I needed to call, I dreaded it and every phone call left me feeling annoyed and nervous that they were handling my account. Customer service agents come off as unintelligent and unfriendly. Their employees need some major training!
  By Brooke Ferrell, August 08, 2017
• ★ ☆ ☆ ☆ ☆
  TERRIBLE!!!!
  By Jami Grimes, February 19, 2017
• ★ ☆ ☆ ☆ ☆
  I hope and pray I never need any more radiology services that will be billed thru consulmed. This company has been TERRIBLE to work with. I am double covered with two private insurances. It has taken nearly ONE YEAR to clear up my bill. They constantly billed it to the wrong insurance. Causing duplicate claims over and over. The excessive duplicate claims just bogged down the system even more. And therefore Consulmed was telling me I was responsible for the amount due. Which I WAS NOT! I am glad that I deal with insurance companies on a daily basis with my employer and was able to investigate my own bill. Which can ONLY be done online because the printed statements they send you do not have a detailed statement of services. I feel like this company would be a huge disservice to the elderly or other people who are unable to access their account online and investigate each individual claim. I called MULTIPLE times and received the wrong information. The account representatives were not helpful in any way. The majority of the time they tried to hurry me in to paying the amount that I wasn't responsible for or try to get me off the phone by saying they would resend the claim (which they did OVER AND OVER again to the wrong company). Every time I have radiology services done I dread dealing with Consulmed.
  By David Welsh, December 12, 2016

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